How the construction site taught me about design.

 

As a young man with two boys, my dad taught himself how to build houses by taking odd jobs after work and classes at night. Growing up around building sites I quickly learned how to iterate, quickly problem solve, talk to clients, and most importantly build something that others would love.  

 

Design Process

Remain comfortable in the fuzzy and iterate to a clarity.

Assess & research

Assess and define the problem, set goals, understand your audience and build a framework for success

Map the story

Turn insights into experience, map the user and brand goals to create an intuitive experience

design & iterate

Design, test, & iterate the story to clarity

Head of Design - Wealth and Retail

Design Director - Product Design

Design Director - Mobile App

Design Director - In-home app

Design Director - UX site redesign, video campaign, & marketing experiences

Independent - UX for music festival site

Manager - UX & IA site redesign & e-commerce implementation

Manager - Personalization & e-commerce web tool

Design Director - UX site redesign & personalized omni-channel customer service program

Director - UX site redesign & strategy

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Independent - Site refresh & IA restructuring

Manager - UX site redesign & IA

 Manager - UX strategy

Design Director - Brand Strategy & Experience

Director - Customer loyalty mobile app

Director - Global customer service program

      Director - UX redesign and strategy            

Manager - UX site redesign and strategy

Manager - Large site redesign & IA restructuring for USAH and all affliates